Termination:

● Either party may terminate this Agreement at any time with a written notice.

● If the client fails to provide the necessary information within 14 days of payment, the Service Provider reserves the right to terminate the agreement without a refund.

● If the Service Provider is unable to complete the service due to unforeseen circumstances, the client will be notified immediately and a full refund will be provided.

Refund Policy:

● If the client is not satisfied with the initial draft, they must notify the Service Provider within 7 days to request revisions as per the revision policy.

● If the client is still not satisfied after revisions, they may request to change the editor before proceeding with a refund.

● No refunds will be provided once the initial draft has been delivered and the client has requested revisions.

● Refunds are not available for dissatisfaction due to reasons beyond the Service Provider’s control, such as changes in client preferences after the work has commenced or failure to secure a job.

● In cases where a refund is warranted, it will be processed within 30 business days of the refund request.

Limitations of Liability

● Disclaimer of Warranties: The Service Provider makes no guarantees or warranties regarding the client’s job search success or employment outcomes. The services provided are based on the information and instructions given by the client, and the final result is influenced by numerous factors beyond the Service Provider’s control.

● Limitation of Liability: In no event shall the Service Provider be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the services provided, even if advised of the possibility of such damages. The total liability of the Service Provider for any claim arising out of or relating to this Agreement shall not exceed the amount paid by the client for the services.

● Force Majeure: The Service Provider shall not be liable for any delay or failure to perform its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, labor disputes, or governmental regulations.

Miscellaneous

● Intellectual Property Rights: All materials, documents, and content provided to the client as part of the services remain the intellectual property of the Service Provider until full payment is received. Upon payment, the client is granted a non-exclusive, non-transferable license to use the materials for personal use only.

● Governing Law: This Agreement shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of Malaysia.

● Entire Agreement: This Agreement constitutes the entire agreement between the parties and supersedes all prior understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter hereof.

● Amendments: Any amendments or modifications to this Agreement must be made in writing and signed by both parties.

● Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first
above written.

Ms Sara
Managing Director
Sara Graphic Enterprise